Sessions are generally charged on a 50 minutes basis. Please contact Keren for details on the fee structure.

A minimum of 24 hours notice of cancellation is required during business hours in order to allow sufficient time to offer the appointment time to someone else who is in need of treatment. The appointment time has been reserved specifically for you so all missed/ forgotten appointments or late cancellations will be charged at a full fee. Please bear in mind that late cancellations or appointments not attended are not covered by any funding schemes and therefore no rebates will apply.

You may be eligible to receive a Mental Health Care Plan. General practitioners, paediatricians and psychiatrists can refer their patients for psychological services. Eligibility is assessed by the referring doctor who will monitor and review regularly. A Mental Health Care Plan allows for six therapy sessions following which the patient will require a review from the doctor who then assesses and decides whether a further four sessions are warranted. A maximum of ten sessions per calendar year are rebatable.

Doctors can also prepare an EPC plan or a CDM plan for people who require access to a number of different therapy services. These referrals can be used to access Psychology, Speech Therapy, Occupational Therapy and Paediatric Physiotherapy services. An EPC referral allows you to access up to five therapy sessions over a 12-month period.

You may be entitled to a rebate through your private health fund depending on the level of extras cover. Please check with your private health fund to determine if you are eligible.

You cannot use your private health insurance ancillary cover to top up the Medicare rebates for these services. You need to decide if you will use Medicare or your private health insurance ancillary cover to pay for the psychological services that you receive.

If you are eligible, psychological services under the Transport Accident Commission (TAC) can be provided.

If you have self or plan managed National Disability Insurance Scheme (NDIS) funding you can claim for approved services. Services for NDIS agency managed funding is not provided.

Parents are not able to claim a rebate under their child’s Mental Health Care Plan when they attend parent sessions. The Mental Health Care Plan may only be used by the individual for whom it has been written.

Assessments are NOT covered by Medicare but may be covered by some private health funds (depending on your level of extras cover).